18th Annual O2C: Cash, Digitalisation, RPA & AI

The 18th Annual “O2C: Cash, Digitalisation, RPA & AI” is a marcus evans unique event discussing Customer Experience and Robotics for Customer Facing Supply Chain Management and Order to Cash. Join this virtual conference on 27-28 May, 2021 to obtain access to unique expertise and take away new solutions to your day-to-day business challenges. Attending this premier marcus evans conference will enable you to: Maximise digitalisation and robotisation for 24/7 processes Find the right balance between digitalisation and human touch in customer service Discuss working capital optimisation and collection best practices Improve the quality of customer interactions and customer experience Benchmark transformation and change management approaches and journeys Learn from key practical case studies: Honeywell improving performance with better customer experience and data analytics Telenor outlining methods within process development and automation strategies that really work Novartis establishing a Customer to Cash E2E process, including the customer engagement and digital strategy model Philips focusing on customer service innovation and agility For more information please contact Ria Kiayia at riak@marcusevanscy.com or call on +357 22849404